News Release

Cessna Wins Professional Pilot 2005 Product Support Survey;

Announces Latest Aftermarket Enhancements

Orlando, Fla., Nov. 8, 2005 – With nearly 14,000 routine maintenance visits required each year to keep the world’s largest business jet fleet safe and in compliance, employees at the nine Cessna Aircraft Company Citation Service Centers interact with their customers frequently.

This year, after being rated by 495 Citation business jet owners in seven categories, Cessna was ranked number one in customer satisfaction in Professional Pilot magazine’s 2005 survey.

“Cessna’s leadership team has challenged every Cessna employee to focus their efforts on delighting our customers and exceeding their expectations,” said Ron Chapman, senior vice president of customer service. “We are diligent about listening to our customers and using their input to continue to improve our services, and I think that is, and will continue to be, the key element to our success.”

Cessna, Gulfstream, Dassault Falcon, Raytheon and Bombardier were ranked first through fifth, respectively, by 2,303 individuals in the following categories: Company response time; spare parts availability; cost of parts; speed of response when the airplane is grounded due to maintenance needs (AOG); technical manuals; technical representatives; and service satisfaction.

Recent examples of aftermarket enhancements Cessna has developed to continue to advance customer service include the following:

Charts, Departures and More Can Go Paperless in CJ1 and CJ2 – Operating at night in low visibility conditions or at unfamiliar airports could become easier for CJ1 and CJ2 operators. Cessna has selected Rockwell Collins’ Integrated Flight Information System (IFIS), which will be an optional Service Bulletin for CJ1 and CJ2 operators. In conjunction with ground reference information, IFIS can present approach charts, standard instrument departures, terminal arrival routes, restricted and controlled airspace, and more. Integrated with the Citation’s Flight Management System (FMS), information, such as geo-referenced aircraft position, can be overlaid on the system’s electronic charts and airport diagrams.

IFIS removes barriers for the flight crew moving toward a paperless environment. IFIS provides electronic versions of the charts for everyday use. Unlike printed charts, the electronic charts can be instantly reconfigured as flight profiles change.

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“Night Vision” for Citation XL and XLS Owners – Cessna recently certified the Max-Viz EVS-1000 Enhanced Vision System for the Citation XLS. This infrared camera system essentially allows the flight crew to be able to see at night, offering increased situational awareness and thereby increasing safety. This system is available to customers purchasing a new Citation XLS and it is anticipated it will be offered to Citation XL and XLS in the field in the first quarter of 2006.

Performance Section of Flight Manual Goes Digital – The Citation Performance Calculator (CPCalc) performs nearly all the pilot’s takeoff and landing performance capabilities automatically, removing the need for long-hand calculations. This is available or will soon be available for all Citations.

Getting the Most out of Airplane Tires – Nov. 1 Cessna Parts Distribution and Michelin launched another first in the aviation industry: WearMax. WearMax calculates the percentage of remaining tire life and provides software to determine any pro-rata rebate due to a customer. This helps control direct operating costs and also gives Citation customers priority on product availability of premium tires.

LED Lighting for Citation XL – Cessna is currently working with Heads Up Technology on a Service Bulletin that would offer better cabin lighting via light emitting diode (LED) technology. This LED lighting has been found to be more reliable, weigh less and reduce electrical noise, which reduces the risk of interference with other aircraft systems.

Online Access to Service Bulletins and Letters – Service Bulletins and letters for all Citation models can now be accessed online. The web site, www.cessnasupport.com has also been expanded in recent months to include new information, such as a company contacts section.

Cessna to Meet EAA Requirement for Transponder Enhancements – Cessna intends to release a Service Bulletin to support the European Aviation Safety Agency mandate requiring aircraft to have updated transponder capabilities in early 2006, well in advance of the 2007 mandate deadline.

For additional information, call .

Based on unit sales, Cessna is the world's largest manufacturer of general aviation aircraft. In 2004, Cessna delivered more than 900 aircraft and reported revenues of about $2.5 billion. Since the company was originally established in 1927, more than 180,000 Cessna airplanes have been delivered to nearly every country in the world. The global fleet of more than 4,000 Citations is the largest fleet of business jets in the world. More information about Cessna Aircraft Company is available at www.cessna.com. Cessna Aircraft Company is a subsidiary of Textron Inc., a $10 billion, multi-industry company with 44,000 employees in 40 countries.

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